PRIVACY POLICY
Florida Capitol Apostille by All Notary Solutions LLC
Last Updated: October 10, 2026
Esta Política de Privacidad rige la manera en la que el sitio web recopila, utiliza, mantiene y divulga información recolectada de los usuarios cada ("Usuario") del sitio web ("Sitio"). Esta política de privacidad se aplica al Sitio y a todos los productos y servicios ofrecidos por la [COMPAÑÍA].
1. IMPORTANT NOTICE — PRIVATE DOCUMENT PROCESSING SERVICE
Florida Capitol Apostille (“FCA,” “we,” “us,” or “our”) is a division of All Notary Solutions LLC, a privately owned company providing Florida apostille processing and related document-processing services.
FCA is not a government agency and is not affiliated with, endorsed by, sponsored by, or operated by the Florida Department of State, the Florida Secretary of State, or any other governmental authority.
Apostilles are issued by the appropriate governmental authority. FCA’s role is to provide administrative processing, document handling, submission, tracking, and return services as applicable to the order.
FCA does not provide legal advice or determine the legal validity, sufficiency, or enforceability of the underlying documents.
2. INFORMATION WE COLLECT
Depending on how you interact with FCA, we may collect partner/business information (name, company, email, phone, mailing/shipping address, account/login information and client reference information); order information (destination country, number of original documents, document type, client/order reference, shipping information, tracking numbers and status); documents and document information; payment/transaction information; and technical information such as IP address, browser/device information, login activity and security logs.
Documents submitted to FCA may contain personal, confidential, financial, legal, governmental, or other sensitive information belonging to the partner or the partner’s clients. FCA may receive, review, scan, copy, store, transmit, and otherwise process such documents only as reasonably necessary to provide the requested services, maintain operational records, communicate with the partner, comply with applicable requirements, or protect our legitimate business interests.
Payments may be processed through third-party payment processors. FCA may receive transaction information necessary to administer the payment. FCA does not intentionally store full payment card numbers when payment details are processed directly by a third-party provider.
3. HOW WE USE INFORMATION
FCA may use information to create and administer professional partner accounts; process apostille orders; receive and review documents; coordinate submission to appropriate governmental authorities; maintain chain-of-custody and operational records; scan and store completed apostilles; perform quality control; provide approved digital copies; arrange return shipping and tracking; process payments and invoices; communicate about orders; provide support; maintain system security; prevent fraud or unauthorized activity; and comply with applicable legal, regulatory, governmental, accounting, tax, and recordkeeping requirements.
4. PROFESSIONAL PARTNER PORTAL
FCA operates an invitation-based professional portal for authorized partners. Partners may use the portal to submit orders, upload documents, view order information and status, access documents associated with their orders, access approved digital apostille copies, view applicable invoices/payment information, access return tracking, and communicate with FCA.
Portal access is intended to be limited according to the user’s role and authorization. Partners are responsible for protecting their credentials and should promptly notify FCA of suspected unauthorized access.
5. DOCUMENT ACCESS AND CONFIDENTIALITY
FCA understands that apostille documents may contain sensitive information. Access within the FCA operational system is restricted according to user role and processing requirements. Certain documents and operational records may be maintained in staff-only areas and are not intended to be accessible to partners.
For example, a completed apostille scan may initially be stored in a staff-only area while quality control is performed. After the applicable quality-control review, FCA may release the approved digital copy to the authorized partner through the professional portal.
6. INFORMATION SHARING
FCA does not sell personal information. We may disclose or provide access to information when reasonably necessary to provide our services, including to the Florida Department of State or other governmental authorities involved in processing; shipping and delivery providers; payment processors; technology and portal providers; document-management or business-service providers; professional service providers assisting FCA; and government authorities, courts, law enforcement, or other parties when required by law or legal process.
We seek to limit information shared with third parties to information reasonably necessary for their role.
7. PARTNER RESPONSIBILITIES
The partner submitting an order is responsible for ensuring that the partner is authorized to submit the documents and information provided to FCA, that information is accurate to the best of the partner’s knowledge, that appropriate client authorization exists when applicable, and that the partner does not knowingly submit information it is prohibited from sharing.
8. SECURITY
FCA uses administrative, technical, and operational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These may include role-based access, controlled portal access, authentication procedures, restricted document areas, and operational safeguards.
However, no internet transmission, electronic storage system, website, portal, or security measure can be guaranteed to be completely secure.
9. THIRD-PARTY SERVICE PROVIDERS
FCA uses third-party providers for functions that may include professional portal technology, website hosting, payment processing, email and communications, document handling/storage, shipping/tracking, security/authentication, and analytics or website functionality. These providers may process information on FCA’s behalf as necessary to provide their services and may have their own privacy policies and terms.
10. COOKIES AND SIMILAR TECHNOLOGIES
Our website and technology providers may use cookies or similar technologies for website functionality, authentication, security, session management, analytics, and improving performance and user experience. Cookie practices may vary by platform. Browser settings may allow you to adjust cookies, although disabling some cookies may affect functionality.
11. COMMUNICATIONS
FCA may use contact information provided by a partner for service-related communications, including account invitations, login/security information, order confirmations, status updates, requests for additional information, digital apostille availability, shipping/tracking information, payment/invoice information, and customer service.
12. DATA RETENTION
FCA may retain information and documents for as long as reasonably necessary to provide and document services; maintain transaction and business records; support customers; maintain operational records; resolve disputes; prevent fraud or misuse; comply with applicable legal, regulatory, accounting, tax, or recordkeeping requirements; or protect FCA’s rights and legitimate business interests.
Retention periods may vary depending on the information and purpose. FCA does not promise a specific retention period unless required by applicable law or expressly stated in a written agreement.
13. REQUESTS CONCERNING PERSONAL INFORMATION
If you have questions about personal information associated with your FCA account or order, or believe information is inaccurate, contact FCA using the information below. We may need to verify identity or authority before responding to certain requests. Information may be retained when necessary for legal, regulatory, security, accounting, dispute-resolution, or legitimate business purposes.
14. CHILDREN’S PRIVACY
FCA’s professional services and portal are intended for businesses, professionals, and adult users. FCA does not knowingly solicit or collect personal information directly from children.
FCA’s professional services and portal are intended for businesses, professionals, and adult users. FCA does not knowingly solicit or collect personal information directly from children.
15. BUSINESS TRANSFERS
If FCA or All Notary Solutions LLC undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, information maintained as part of the business may be transferred as reasonably necessary to complete that transaction, subject to applicable legal requirements.
16. CHANGES TO THIS PRIVACY POLICY
FCA may update this Privacy Policy from time to time to reflect changes in services, technology, business practices, or applicable legal requirements. The updated version will be posted with a revised effective date. Continued use of the website, portal, or services after an updated policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
CONTACT US
Florida Capitol Apostille
A division of All Notary Solutions LLC
Email: floridacapitolapostille@gmail.com
For privacy-related questions concerning an FCA order or professional account, please use the email above.